Privacy Policy

Last updated: February 25, 2026

PepCoach.AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

1. Information We Collect

Personal Information

We may collect information that you voluntarily provide, including:

  • Account Information: Email address, username, and password when you create an account
  • Profile Information: Name, age, gender, height, weight, and fitness goals
  • Health Data: Medication doses, side effects, workout logs, nutrition entries, body measurements, and progress photos
  • Communications: Messages sent through our AI coach feature

Automatically Collected Information

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: Features used, pages visited, time spent in app
  • Camera Data: Photos taken for form analysis and progress tracking (processed locally or with your consent)

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our Service
  • Personalize your experience and deliver AI-powered coaching
  • Track your health and fitness progress
  • Send reminders, notifications, and updates (with your consent)
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve our features
  • Comply with legal obligations

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. Health information is treated with extra care:

  • All data is encrypted in transit (HTTPS/TLS)
  • Sensitive health data is encrypted at rest
  • We use secure cloud infrastructure with regular security audits
  • Access to personal data is restricted to authorized personnel only

4. Data Sharing

We do NOT sell your personal information. We may share data only in these circumstances:

  • Service Providers: Third-party services that help us operate (e.g., cloud hosting, analytics) under strict confidentiality agreements
  • AI Processing: Anonymized data may be sent to AI providers (e.g., Anthropic, OpenAI) to power coaching features
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: Social features like leaderboards (you can choose to appear anonymously)

5. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Portability: Export your data in a standard format
  • Opt-Out: Disable notifications, analytics, or specific features
  • Anonymity: Use anonymous mode for social features

To exercise these rights, contact us at privacy@pepcoach.ai

6. Push Notifications

With your permission, we may send push notifications for:

  • Medication dose reminders
  • Workout reminders
  • Meal logging reminders
  • Achievement and milestone celebrations

You can disable notifications at any time in your device settings or within the app.

7. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Health Information Disclaimer

PepCoach.AI is a health and fitness tracking tool, NOT a medical device or medical advice service. The information provided through our Service is for informational purposes only and should not replace professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider before starting or modifying any medication regimen.

Health Data Notice: PepCoach.AI is a consumer wellness application and is not a HIPAA "covered entity." This app is not intended for storing protected health information (PHI) such as medical records, clinical diagnoses, or health insurance information. We implement industry-standard security practices to protect your wellness data, but this service does not operate under HIPAA regulations.

9. Third-Party Services

Our Service may integrate with third-party services:

  • AI Providers: Anthropic Claude for AI coaching
  • Analytics: Usage analytics to improve the app
  • Cloud Services: Secure data storage

Each third-party service has its own privacy policy governing their use of your data.

10. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion:

  • Personal data is deleted within 30 days
  • Anonymized, aggregated data may be retained for analytics
  • Some data may be retained as required by law

11. International Users

If you access our Service from outside the United States, your data may be transferred to and processed in the United States, where our servers are located. By using our Service, you consent to this transfer.

12. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information. We do not sell personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

14. Contact Us

If you have questions about this Privacy Policy, please contact us:

Summary: We collect only what's needed to provide personalized health coaching. We never sell your data. You can delete your account anytime. Your health information is encrypted and protected.